Shipping Policy

Last updated: August 2026

At NUBE Cloud Kids, we strive to process and deliver your orders as quickly and safely as possible.

Order Processing

Orders are processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Within Malaysia

We currently ship to West Malaysia and East Malaysia.

Estimated delivery times:

  • West Malaysia: 2–5 business days
  • East Malaysia: 3–7 business days

Singapore Shipping

We also ship to Singapore.

Estimated delivery:

  • 5–10 business days

Shipping fees are calculated during checkout.

International Shipping

We currently offer shipping to selected international destinations.

Delivery times vary depending on the destination country and customs clearance.

Customers are responsible for any import duties, taxes, or customs charges imposed by their country.

Free Shipping

We offer FREE SHIPPING for all orders above RM150 within West Malaysia.

Free shipping promotions do not apply to Singapore or international orders unless otherwise stated.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Delivery Delays

Delivery times are estimates only.

Unexpected delays caused by weather, courier services, customs inspections, or public holidays are beyond our control.

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