Privacy Policy

Last updated: August 2026

At NUBE Cloud Kids, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, contact us, or use our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order and purchase information
  • Account information
  • Payment-related information
  • Messages or enquiries sent through our contact forms
  • Information you provide when subscribing to our newsletter or promotional communications

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and cookie information.

How We Use Your Information

Your information is used to:

  • Process your orders
  • Arrange shipping and delivery
  • Respond to customer enquiries
  • Improve our website and services
  • Send order updates

We will never sell your personal information to third parties. We only collect information necessary to provide our products and services. You may unsubscribe from marketing communications at any time.

Orders and Payments

When you place an order, we collect the information necessary to process and fulfil your purchase.

Depending on the payment method selected, your payment may be processed by a third-party payment service provider. We do not normally store your complete credit or debit card details on our website.

Third-party payment providers may collect and process your information according to their own privacy policies and terms.

If you choose a manual bank transfer or other manual payment method, we may use the payment information or proof of payment you provide to verify and process your order.

Customer Accounts

If you create an account with NUBE Cloud Kids, we may store information such as your name, email address, shipping address, billing address, and order history to make future purchases and account management easier.

You are responsible for maintaining the confidentiality of your account credentials and password.

Shipping and Delivery

To fulfil your order, we may share necessary personal information with shipping, courier, logistics, or fulfilment providers.

This may include information such as your:

  • Name
  • Delivery address
  • Phone number
  • Email address
  • Order or delivery information

We only provide information reasonably required to arrange and complete delivery.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate properly, remember your preferences, maintain shopping cart and login functionality, understand website usage, improve performance, and provide a better shopping experience.

Some cookies may be essential for functions such as:

  • Shopping carts
  • Checkout
  • Customer accounts
  • Website security
  • Session management

Other cookies or technologies may be provided by third-party services used on our website.

You may manage or disable certain cookies through your browser settings. However, disabling essential cookies may affect the functionality of the website.

Email Marketing and Promotions

If you subscribe to our newsletter or promotional communications, we may use your email address to send you information about:

  • New products
  • Promotions
  • Discount codes
  • Special offers
  • Store updates

You can unsubscribe from marketing emails at any time by using the unsubscribe option provided in the email, where available, or by contacting us.

Unsubscribing from marketing communications will not prevent us from sending essential transactional messages relating to your orders or account.

How We Share Your Information

We do not sell or rent your personal information.

We may share information with trusted third parties when reasonably necessary to operate our business and provide our services, including:

  • Payment service providers
  • Banks and payment processors
  • Courier and logistics companies
  • Website hosting and e-commerce service providers
  • Email and communication service providers
  • Analytics, security, and fraud-prevention providers
  • Professional advisers or authorities where required by law

These service providers may process personal information only as necessary to provide their respective services, subject to their own legal and privacy obligations.

Third-Party Services and Links

Our website may contain links to or use services provided by third parties, including payment providers, social media platforms, courier companies, analytics providers, and other external services.

When you interact with a third-party service, your information may be processed according to that third party’s own privacy policy.

NUBE Cloud Kids is not responsible for the privacy practices of third-party websites or services that we do not control.

How We Protect Your Information

We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no internet transmission, website, or electronic storage system can be guaranteed to be completely secure.

How Long We Keep Your Information

We retain personal information for as long as reasonably necessary to:

  • Fulfil the purposes described in this Privacy Policy
  • Maintain business and transaction records
  • Provide customer support
  • Resolve disputes
  • Prevent fraud
  • Meet legal, tax, accounting, and regulatory obligations

When information is no longer reasonably required, we may securely delete, anonymise, or otherwise dispose of it, subject to applicable legal requirements.

Your Personal Data Rights

Subject to applicable law, you may contact us to request access to or correction of personal information we hold about you.

You may also contact us regarding the handling of your personal information or to withdraw consent where processing is based on consent, subject to applicable legal and contractual requirements.

We may need to verify your identity before processing certain requests.

Children’s Privacy

NUBE Cloud Kids sells products intended for children, but our website and online purchasing services are intended to be used by adults, parents, or legal guardians.

We do not knowingly seek to collect personal information directly from children without appropriate parental or guardian involvement.

If you believe a child has provided personal information to us without appropriate consent, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

We encourage you to review this Privacy Policy periodically.

Contact

If you have any questions regarding this Privacy Policy, please contact us at:

Email:
nubecloudkids@gmail.co

Website:
https://nubecloudkids.com

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